Joy Hawkins

It grows pretty tiresome after a while <sigh>

Yeah I'm sure you feel my pain. Google REALLY should be able to detect stuff like that.

I feel your pain, we had a Russian do this and demand payment to delete his review, but GMB simply advised to ignore and get some credible reviews in to counter it, it is sad that they cannot fix it.

How do you actually get those removed? I've had trouble getting Google to take action on my appeals for fake reviews lately.

Well I'll see if these ones get removed or not but I reach out to GMB. I have a feeling I might be able to get mine removed based on the fact that 3 came in the span of 5 minutes and are most likely from foreign IP addresses, but we'll see. If they stick, I don't care.

Meaning, rather than just submitting the feedback form, you actually get a support rep on chat or on the phone? Any particular medium that you've found works best?

Twitter or Facebook @GoogleMyBiz

Great tip! Have you done this publicly or via PM/DM? I ask because in reputation management, we have to be very careful with confidentiality :)

If you use the GMB forum it's public, if you use Chat, Twitter, or Facebook it's private. You can DM on Twitter and Facebook.

Hi there. Are your options only to report them, and to respond if you are so inclined? I have experienced the same issue the last 2 months. I am curious if there's something else I can/should be doing to #stopcraponthemap

Ick those pesky 1 star reviews. Escalating I hope Joy.